If you can't access Facebook, Instagram, Messenger or WhatsApp, you're not the only one. Starting at approximately 11:38AM ET, Downdetector began logging a spike in outage reports across all four Facebook-owned services. Andy Stone, a spokesperson for the company, said at 12:07PM ET that the company was working to resolve the issue quickly but didn't mention what was at the root of the problem. The error page you see when trying to connect to the platforms suggests a Domain Name System (DNS) error is responsible for the outage.
We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.
— Andy Stone (@andymstone) October 4, 2021
It's not clear how widespread the issue is, but Downdetector shows more than 30,000 outage reports for Facebook alone, with another 20,000 tied to Instagram. We've reached out to Facebook for more information.
Back in July, Akamai Technologies, one of the largest content delivery networks in the world, went through a similar outage, leading to a large section of the internet, including platforms like the PlayStation Store, TikTok and LastPass, becoming inaccessible. Akamai eventually fixed the problem later that same day.
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